Need Help? Contact Us

If you need help with your account, payments, verification, technical issues or have general feedback, our support team is here to assist. Get in touch for questions about deposits, withdrawals, bonus queries or site navigation and we will aim to respond promptly. For urgent concerns use the phone line; for account checks and documents please email support. We handle verification requests, account fixes and general enquiries from UK players. Live chat is available for quick help during staffed hours.

Department	Contact
Customer support (account, payments, verification and technical queries)	[email protected]
General enquiries (company, licensing and privacy)	[email protected]
Affiliate enquiries (partner programmes, tracking and payments)	[email protected]
Phone (UK line for urgent enquiries and quick checks)	+44 20 7846 3921
Working hours	Mon-Sun, 08:00-00:00 (GMT/BST)

Email Assistance

Email is the best way to reach us for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any relevant account IDs to avoid delays. We aim to respond promptly but complete answers may require documents or verification.

Contact Form

Name Email Message Send message

Response Time

Our support team aims to respond to all enquiries promptly. Most requests are answered within one business day; however, complex cases that require identity checks, payment investigations or third-party input may take longer. Where extra time is needed we’ll keep you updated with progress and an estimated resolution time. For faster service, include your account ID and a clear description of the issue.

Feedback

We'd love to hear your feedback, suggestions or ideas to make 7Slots better. Your comments on promotions, games, payments or the mobile site help us improve. Feedback is reviewed carefully and used to shape updates to 7 Slots, and we aim to act on common requests quickly to improve your experience.